Solutions in the interplay between people, the organization and technology
Work 4.0 describes the change in the world of work that is associated with digital transformation. With the advent of new technologies, the working environment is becoming more networked, more digital and more flexible. Task profiles, work processes and job profiles are either changing or being recreated from scratch. This applies to both production work and knowledge and development work. In this context, work 4.0 goes beyond the purely technological perspective and leads to profound changes in organizational and management structures as well as changes in corporate culture. This is often referred to as new work. The term work 4.0 is primarily concerned with solutions for managing the digital transformation. New work, on the other hand, refers to a change in questions of meaning and values resulting in changes in employees’ expectations of the world of work. Both approaches have an impact on each other.
Work 4.0 affects all industries and company departments. In the case of manufacturing companies, new technologies offer them opportunities to ensure their competitiveness by reducing the workload of their employees and increasing their productivity. Given the shortage of skilled workers, work 4.0 can help to counter demographic change and keep employees in employment for longer. New forms of work as well as greater participation and creative freedom often go hand in hand with greater employee satisfaction. At the same time, the challenges of occupational safety and mobile working, such as data security and permanent accessibility, must be met. Employees also need to be trained to perform new tasks, and willingness to accept change needs to be fostered. Effective work 4.0 solutions therefore take equal account of organizational, technological and employee-related factors.